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Customer Service
At Gramercy, we strive to exceed our customer’s expectations. If you are in the Atlanta area, please visit our shop for design consultations, inspiration, fabric samples, and witty banter!
On-line, please contact us with any of your questions. We understand linens can be complicated and we will work with you to make the process as smooth as possible. While most of our items are special order and cannot be returned, please view the in-stock page to see what items can be returned or exchanged. We love to help provide gift ideas, feedback on design ideas, and education on products. We look forward to working with you.
Gramercy is a specialty boutique so sometimes we can’t answer the phone right when you call. Please be sure to leave a detailed voicemail or email us with your questions – we will get back to you just as promptly as possible. We appreciate your patience as we grow.
Email: weborders@shopgramercy.com
Phone: 404.846.9244
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