Gramercy strives for customer satisfaction â€“ we want you to love your new linens and accessories. If you are not satisfied with an item that you purchased online, you may return the item within 10 days for a full refund - minus the shipping, handling or other charges. Please read the following steps/conditions for returning an item:
*SPECIAL ORDERS, CUSTOM BEDDING, SALE ITEMS, DISCONTINUED MERCHANDISE OR MONOGRAMMED ITEMS - Special orders include anything that is ordered for a customer because it is not currently something in the shop.
Items purchased or mailed out of the Continental US are non-returnable.